Shipping and Returns
Shipping time
Orders are typically processed and shipped within 2-3 business days. You’ll receive a confirmation email with tracking information once your order is on its way.
Pickup orders
If you choose "pickup" at checkout instead of shipping, those orders will be fulfilled the next business day. You will receive a confirmation email letting you know when your order is ready to be picked up.
Shipping locations
We currently ship within the United States only. At this time, we do not offer international shipping.
Returns & Exchanges
Due to the nature of our handmade bath and body products, we do not accept returns or exchanges. However, if there is a problem with your order, please reach out within 7 days of delivery, and we’ll do our best to make it right.
Questions?
We’re happy to help! You can reach us anytime at info@happyturtleshop.com.